Tom proved to be an excellent choice to build a very complex custom home. He and his crew executed perfectly and have provided follow-up as needed over the last three years since completion. We would recommend him to anyone contemplating construction or renovation.
We have engaged Archer Custom Builders on multiple occasions for work on an iconic 22,000 square-foot office building located on TPC Southwind. The scope of each project has varied from an all-interior renovation, to one-off jobs such as window-repair, exterior painting and complex work on a domed roofing system. ACB applied attention to detail, expertise and timeliness of completion on each project. The excellent work was complemented with professional staff and competitive pricing. ACB has become our “go-to” contractor for projects big and small.
Commercial & Residential Customer
We first met with Tom while considering building an architect designed home, years ago. His candid and honest advice resulted in reconsidering that project, but left a hugely favorable impression. Since then he has provided structural assessment and renovation of an East Memphis home we purchased. This help was expert, cost efficient, and resulted in an extremely easy sell when we moved down town into a house that Archer Custom Builders had constructed. Over the past 4 and 1/2 years we have turned to Tom and his team multiple times both for maintenance and for advice. They have been readily accessible, expert, and timely. They have even rescued us during an emergency due to weather that could have resulted in significant damage, but ended up being just a great story. The customer experience at ACB is outstanding, and unique in our experience!
Max & Sue Langham
There it was, a big old building on South Main, perfect for what we were looking for to house the Memphis Music Resource Center… but, what a mess, what do we do? ‘No problem,’ said the owner, ‘we’ll take care of everything.’ And they did. It is now two years later, and we have a fantastic space in a historic building and are the envy of everyone that comes to visit us. Tom and his staff at Archer Custom Builders made that happen, and they take good care of us everyday. He is not only our landlord and builder, but also our neighbor.
Having Archer Custom Builders as our contractor has been an absolute delight! We worked with them on the renovation of a 100-year old, 5,000 square foot house, and they treated our house as if it was their own. They constantly came up with options we never would have thought of because of our lack of experience. They were extraordinarily thorough, detail-oriented, and professional while feeling like a part of the family at the same time. We felt well taken care of through the entire process.
Team approach, attention to detail, and good communication are all hallmarks of an Archer job. I enjoy working with them each time I have the opportunity.
My experience with Archer Custom Builders is both long in duration and varied in scope. I met Tom over 20 years ago on a custom home renovation project and have called on his service again and again since. Archer Custom Builders are problem solvers and no project is too large or complicated nor too small or trivial. They develop relationships with their customers and stand ready to solve their problem. I recommend them highly.
Commercial & Residential Customer
On the advice of our architect, I engaged Archer Custom Builders to do fairly extensive work at our house. In addition to the exterior, Archer did a massive kitchen rehab with a number of custom-designed features. Tom and the whole team have an attitude that is extremely refreshing. They go above and beyond in the building process and build for the long haul—as though they are building their own house. They kept us informed throughout the process, and we encountered no surprises from the team. Tom’s guidance was invaluable as he presented a number of options for us at each step. If he felt that something wasn’t right, he was quick to let us know and demonstrated infinite patience with my numerous phone calls and emails. We are currently looking at another project at our house and will definitely call Archer Custom Builders.